Privacy Policy

Last updated: May 2026

Built By Tension LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit builtbytension.com or use our services.

1. Information We Collect

We may collect the following information:

• Contact information — name, email address, phone number (when you book a call or contact us directly)
• Health and fitness information — information you voluntarily provide as part of the coaching intake process
• Payment information — processed securely through Stripe; we do not store card details
• Usage data — basic analytics about how visitors interact with our site (pages viewed, time on site)

2. How We Use Your Information

We use the information we collect to:

• Deliver and improve our coaching services
• Communicate with you about your program, check-ins, and schedule
• Process payments and manage your subscription
• Send relevant coaching content or updates (you can opt out at any time)
• Comply with legal obligations

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share data with:

• Service providers — third-party tools we use to operate (Stripe for payments, Calendly for scheduling, Google for email). These providers have their own privacy policies.
• Legal requirements — if required by law or to protect our rights

4. Social Media and Third-Party Platforms

Built By Tension maintains a presence on TikTok, Instagram, YouTube, and other social platforms. If you interact with us on those platforms, their respective privacy policies apply. This site may use social media integrations that could collect information per those platforms' policies.

5. Cookies and Tracking

Our site may use cookies or similar tracking technologies for basic analytics. You can disable cookies in your browser settings, though some features may not function properly.

6. Data Security

We take reasonable steps to protect your information from unauthorized access or disclosure. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to provide services and fulfill legal obligations. You may request deletion of your data by contacting us at builtbytension@gmail.com.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Opt out of marketing communications at any time

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our site after changes constitutes acceptance.

11. Contact

Questions about this Privacy Policy? Contact us at builtbytension@gmail.com or by phone at 843-321-8427.